We offer RETURNS on all orders!
Any brand new product can be returned or exchanged within 30 days of delivery. We offer easy returns for all domestic and international orders for items. Expedited shipping charges are non-refundable.
For warranty claims or parts replacement, please contact us at firstname.lastname@example.org, as the process will be different.
START YOUR RETURN
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to include the receipt or copy of the order as proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you the return shipping address and contact information, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
To start your return, please locate your order number. Once you have printed a copy of your order, please include it with your return package. If possible, use the same shipping materials that your order came in. Remove any previous labels and securely tape the new shipping label onto your package. Drop off your package at any carrier, we suggest you use a return carrier that has tracking for your protection..
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Returns are subject to a 30% handling and restocking charge unless otherwise approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
- Please allow up to 10 business days from the day the item is delivered in our warehouse to be processed.
- Refunds will be returned to the same form of payment.
- Our Customer's satisfaction is very important to us!